🪪KYC Guide
This is a guide that explains the role and detailed steps required to complete KYC and mint hPassport on Haven1
Last updated
This is a guide that explains the role and detailed steps required to complete KYC and mint hPassport on Haven1
Last updated
You can read more about the hPassport here and understand how we keep your data safe
You can read Haven1 KYC policies here
Explore some of the applications that use hPassport in unique ways here
KYC policies to be able to onboard on Haven1 here
You can see detailed ID Verification Policies on Haven1 Network here. At a high level,
We do not onboard users residing in certain high risk countries such as Iran, Iraq, Afghanistan, Myanmar, DPRK, DR Congo, Cuba
We do no onboard users that are less than 18 years old
KYC is required as a part of signing up. Direct link to webpage where you can submit KYC is here
Once you have filled you country of Residence and Nationality, you will see this screen
On Desktop
On Mobile
We recommend you start on desktop and scan the QR code to continue on mobile
While facial verification can be completed on a desktop, it is recommended to use a mobile device for a better experience. A QR code will be displayed on the desktop, which you can scan with your mobile device to proceed on mobile.
If you are using Wallet app(such as Metamask) to browse Haven1 website on your phone, you would have to copy the verification link and paste it in the browser(such as Safari, Chrome) on your phone to be able to complete facial verification and ID verification. Simply tap on Copy Link and paste it into your browser
Process: Follow the instructions on the screen to complete facial verification. This should be done by the account holder to ensure identity consistency.
Multiple Attempts: You might need to submit your facial verification multiple times if the initial attempts are unclear or incorrectly oriented.
For Liveness, here are the instructions for optimising attempts:
Make sure you're in a room that's neither too dark nor too bright - spotlights that are too strong are counter-productive. The idea is for the technology to be able to see the three-dimensionality of the space you're in,
Ideally, with nobody in the background, remove all accessories (glasses in particular).
Avoid any reflections on your face, and keep your eyes facing the camera. Make sure you fill in the oval correctly throughout. You need to center your face correctly in the oval and keep your camera still as you move closer to the camera.
Document Selection: Choose the issuing country of your document and the type of document you will use for verification (e.g., National ID, Passport, Driver's license, Government Issued Residence Permit).
Photo Capture: Follow the prompts to capture clear photos of your ID document. Ensure the entire document is visible and well-lit.
4. Completion and Confirmation
Processing Time: The identity verification process typically takes less than an hour but could take up to 24 hours. You will receive a notification via email once your identity has been verified.
Issues and Resubmission: If there are any issues with your submission, such as blurry images or incomplete document visibility, you will be prompted to resubmit the necessary information.
Corporate Verification: Guide for Business KYB is here
If you encounter any issues during the identity verification process or have any questions, feel free to reach out to our support team here.
You can read more about Haven Passport here: hPassport - Key to Haven1
